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A Privett

Thank you for your excellent customer service, delivery and product!
One very happy little boy in his new shoes! 
Kind regards 
Alice & Jake 

Added: 2016-02-11 14:53:40

e Bolter

Great range of kids havaiana flip flops. Alway buy my daughters flip flops from giant strides. Great delivery cost -reasonable!!! Well done giant strides!! 

Added: 2016-02-09 22:22:45

Angela Minshull

Thank you for your quick efficient service it has been a pleasure and with 4 growing

grandchildren I am sure I will be back [😊]


kind regards

Angela Minshull

Added: 2016-01-18 11:31:42

Many thanks, the parcel was collected this morning. I just need to wrap the wellies for my birthday girl on Friday. 
Thanks you so much for your great service!
Kind regards

Added: 2016-01-07 10:53:48

M Baker

Thank you so much for the super fast reply. I am so impressed with your customer service and the boots did indeed arrive the next day (24th) and have been worn already!! 
Thank you so much
I look forward to using Giant Strides again. 
With you a Merry Christmas and a happy New Year!

Added: 2015-12-28 11:58:18

R Maclean



All too often people only get in touch to complain or deal with problems but the excellent communication and promptness of your service warranted an email of praise. 

To begin with the website is easy to use and well designed. The product range and price are brilliant. When an order is placed it is great to know updates on what is happening, especially around Christmas. The delivery was on time and I couldn't be happier with my son's boots. I will certainly be buying from you again and recommending you to others. 


Thanks and merry Christmas.



Added: 2015-12-23 21:28:38


Dear Nigel

Many thanks for the excellent customer I have received from Giant Strides. 

I look forward to placing an order with you again. 

Kind regards


Added: 2015-09-14 14:36:25

G Poots

Thank you for the prompt delivery of 3 pairs of crocs and the quick refund for the pair that didn't fit. We always get the kids crocs from Giant Strides and particularly happy this year as my son is now a J5 and that's a hard size to find

Added: 2015-06-16 23:40:44

S Keye

Thank you for amazing customer service, I ordered Heely's for my little girl and I've had regular updates regarding the status of my order and they arrived promptly within the alloted 1hour time slot! Excellent company

Added: 2015-06-16 23:39:41

C Pullen

Thank you for your excellent service!

Added: 2015-02-12 21:38:41

M O Toole

Thank you very much I've had notification they are due today 
Thank you for your more than efficient service 


Added: 2015-01-09 23:36:03


Just wanted to say how impressed I am with your excellent service. Really fast delivery (next day), competitive pricing and great product. Have recommended your website to friends. 
Well done you make Internet shopping a pleasure!
Mrs S Wise 
Purchased junior size 3 pink hunter wellies.

Added: 2014-11-20 21:15:08

L Timms

Wow! I placed my order on Wednesday 5th November in which you kept me regularly informed regarding my order. Then I received a message to confirm a time slot for Friday 7th November. The time slot was an hour time slot which is brilliant. I received my order well within the time slot window.

I will definitely recommend you and will use you again in the future.

Fantastic service and really pleased with the end product.

Thank you


Added: 2014-11-07 15:16:38

Lizzie Hanna

Thank you so much for your excellent customer support.

Added: 2014-10-16 12:02:32

S Hull

Thank you very much.  Your customer service has been outstanding. I would highly recommend.  Many thanks, Stevie 

Added: 2014-07-22 20:41:19

J Howe

Thank you for the recent delivery of my hunter wellies FANTASTIC will
deffo use your company again FANTASTIC delivery service aswell

Mrs Howe

Added: 2014-07-19 12:18:00

A Casey

Thank you very much for all your help and excellent service.



Added: 2014-07-15 20:01:13

Deirdre Dalton

Just want to say thank you for fabulous service, Heelys arrived today having only been ordered Sunday night!
Absolutely brilliant...so too are your prices.
Thank you so much

Added: 2014-06-25 10:50:44

C Eccles

Excellent Customer Service - thank you very much 
Kind regards
Charlotte Eccles

Added: 2014-05-28 20:53:59

Symone Venables

Order received thanks – well impressed at how quickly it came - Thanks

Kind regards

Symone Venables

Added: 2014-05-13 11:29:32



My daughter's shoes arrived today - amazing service.  Will certainly try to buy from you again - BRAVO! 

Kind regards


Added: 2014-02-07 09:29:00

T Darwin

Hi, my parcel has arrived I would just like to thank you for the prompt service. I am very impressed you got them to me so quickly at this time of year. I would happily use you again an would highly recommend you to my friends and family. 

Merry Christmas 

Kind regards 


Added: 2013-12-19 21:35:02

P Barton

Thank you so much for the brilliant customer service. It is very unusual to get such great customer service these days. 
Thanks again. 

Added: 2013-10-27 21:31:11

A Hilton

Thanks for your help yesterday. Wellies have already arrived this morning. Excellent service.

A Hilton

Added: 2013-10-24 14:25:09

E Zuil

Thank you for making process very easy, fantastic customer service!

Added: 2013-10-17 23:03:57

M Hammond

Thank u so much and what great service and delivery 

Added: 2013-10-16 22:20:08

Claire Harris

Just wanted to drop you a line to say how pleased I am with my recent purchase beautiful boots and excellent fast delivery that could be tracked . Will definitely be coming back again and I have one happy little granddaughter with a sparkly pair of hunter boots ! Thank you very much ! 

Kind regards 


Added: 2013-10-09 12:19:53

Amanda Shearing

 I have just received this order and would like to thank you for your fast delivery and great customer care. I would definitely use this website again and recommend you in the future.
Thanks again!

Added: 2013-09-11 10:40:08

Glen Macaulay

Dear Nigel,
Just to let you know that my daughter's shoe's arrived today, they are a great fit, so very pleased with them.  
With many thanks for your help.
Glen Macaulay


Added: 2013-09-04 11:45:20

K Lay

I just wanted to take the time to say thank you for you very prompt delivery of my daughters wellies..

Added: 2013-08-28 23:42:43

G Newman

Thank you so much, if you ever need a testimonial just shout, it's so nice in this day and age to get good old fashioned customer service with a smile and nothing being too much trouble.  That aside, I did have a quick at a glance at your website, which is perfect for my needs, I'm suprised I've not come across you before.  I've added you to "my favourites", you will hear from me again!

Added: 2013-08-14 21:07:13

Gaynor Newman

Thank you so much, if you ever need a testimonial just shout, it's so nice in this day and age to get good old fashioned customer service with a smile and nothing being too much trouble.  That aside, I did have a quick at a glance at your website, which is perfect for my needs, I'm suprised I've not come across you before.  I've added you to "my favourites", you will hear from me again!

Added: 2013-08-14 11:16:29

Elke Hollins


 I only returned the size 12’s on Thursday & received the replacements today. Amazing service, thank you!





Added: 2013-08-05 09:56:54

India Cummins

Just wanted to say thank you for the great service, ordered shoes for my daughter late on Saturday evening and received them on Tuesday morning. Great updates too so that I knew when I would receive them. Great website and great service, many thanks.

India Cummins

Added: 2013-07-24 14:56:18

Laura Wood



Just a short note to say thank you. As a new customer I was pleasantly surprised at the efficiency and speed of service (ordered at 9.48am on Friday and the shoes arrived in the Saturday morning post!), welcomed the order progress emails, the competitive prices and not forgetting the free delivery. I will definitely be coming to you first when buying shoes in future.


Thanks again,

L Wood

Added: 2013-07-22 10:30:21


Hi Nigel,

Shoes arrived today, thanks very much for the excellent speedy service.

Added: 2013-07-21 22:50:05

Gillian Bennett

I have to compliment you on your service, I was amazed how well informed I was on the delivery of my order from the moment of order receipt to the time of delivery and how quickly the order was processed.
Well done to everyone involved. :-)
I have already recommended you to everyone in the office.
Thank you
Kind regards
Gillian Bennett

Added: 2013-06-27 18:37:37



I would just like to thank your whole team for the amazing customer service, speedy delivery, resolution of incorrect sizing and returns, easy to use website, courtesy and understanding! I use the internet a lot and found your site and service to be top notch. As a mother of 5 children, I will certainly be using you again and it goes without saying that I will be recommending you to friends.
Thank you again.
Sharon Q

Added: 2013-05-20 19:12:09

Iris Furst-Bailey

Thank you so much for the very fast turnaround on the shoes, I ordered the wrong size.

Will definitely recommend your shops to friends :-)

Added: 2013-04-28 21:46:37



Many thanks- I will continue to use your website and reccomend to others due to the high standard of customer service I have received.


Added: 2013-04-19 14:19:15

R Playle

Hi, I would just like to say thank you for the great service you have provided. It was the first time I have used Giantstrides and I will definitely recommend you. My daughter loves her pink Hunters. 
Thanks again
Rachel Playle

Added: 2013-02-26 21:28:56

C Ward


Just to say thank you for your great service, wellies arrived and fit perfectly so I have a very happy daughter. 

Added: 2013-01-17 22:07:59

C Webb

Best online shopping experience I've ever had. Highly recommended 

Added: 2012-12-28 22:27:30

R Webb

You and your team have been very helpful throughout the sale, I would definately recommend you to other people 
R webb

Added: 2012-12-27 21:19:41

josephine peltier

I just wanted to advise your company that they have and excellent service, fast delivery, great prices and an easy process. I have made four purchases of hunter wellington boots. such a great service, no problems, click!click! done! then delivered the next day! so pleased. thank you for your great service! keep it going. i defo recommend your company to others. josephine

Added: 2012-12-26 00:13:01

K Fleming


The boots arrived today!

Thank you, great service.

Kind regards

Added: 2012-12-18 21:46:53

K Jarvis

I am sending this message to thank you. I have never had such
brilliant and efficient service and
fantastic delivery from any other company. I was kept updated of
delivery details and cannot praise you enough.

I would however just mention, in case I have to return the boots for a
larger size, that the box was slightly 'battered'
and presume it was in transit.

Many thanks again


Added: 2012-12-16 22:10:25

I Blake


My order of Hunter wellies arrived this morning and I had to email you to tell you how impressed I am with your service.  The whole buying experience – from search to delivery – was easy and better than any other online retailer I have used this year.  Thank you for making this such a pleasant experience and giving first class customer service. You are a shining example of how online shopping should work and I hope all other retailers take note.  Happy Christmas.
Ira Blake 

Added: 2012-12-14 21:52:35

Lisa Law


Would just like to thank you for amending my order at short notice and still managing to get my delivery to me on time. Excellent service and great welly boots. I have one happy daughter praying for rain and puddles!

Thanks again,






Added: 2012-11-27 14:27:10

A Roberts


Thanks again for fantastically quick service.  I've never been so well informed about when my goods will be arriving.  You could teach Amazon a thing or two!

Added: 2012-11-09 20:25:08

M Visavadia


Thank you very much!
Really happy with all the items received. I have been very impressed with Giant Strides, right from the time I placed the order down to delivery time. I felt I was kept well informed with the progress of the order throughout.
I have recommended the company to my friends!
Thanks again

Added: 2012-09-17 21:46:38

Beck Tejura


Hi – thank you for your wonderful service.  My daughter has received her new crocs today and is utterly delighted so thanks a lot for all your help with my order.
Kind regards

Added: 2012-08-13 15:51:32

J Forbes


I just wanted to say how impressed I am with your company, the service and communication has been fantastic! I am looking forward to receiving my goods. 
Huge thanks once again

Added: 2012-07-18 22:23:47

S Fisk


I would like to thank you and other member of the returm section for all your help in sorting out the right size of crocs for my grandson.
We  have experienced really great customer service, and i would like you to know how much it is appreciated. Thank you.

Added: 2012-07-09 22:51:33

V Trundle


Thank you so much for your prompt action.


 I will not hesitate to recommend Giant Strides to my friends and family.  Everything has been spot on from start to finish.  You have been prompt, efficient and your updates and general communication has been outstanding.  


 My little ones were won over too with their little Croc Guy free gift which was completely unexpected.


 Thanks again, I will be back,



Added: 2012-07-03 17:34:06


I dont normally do this but thank you so much.  I have never had such good service / up date of delivery ever.  You are truly fantastic.  I will recommend you to my friends with children.


Added: 2012-06-27 11:05:50

Added: 2012-06-22 09:22:15

Rachel Logan

Thank you so much for the rivets and the speed in which you delivered them!!!!  Brilliant to find a company with such a wonderful service!!!! 
Kind regards

Added: 2012-06-22 09:22:08

S Hooker

Got the crocs today, thank you for a fantastic service.

Best regards,
Sue Hooker.

Added: 2012-06-07 20:44:10

J Le Hellidu

Thanks Julie, ordered online and again a quick delivery and they fit! 
A very happy customer.

Added: 2012-05-30 08:13:45

C Scopes

just ordered crocs - no delivery charge and prompt delivery

thank you very much

Added: 2012-05-28 09:50:52

D Winstanley


I just wanted to say thank you for such amazing service.
I made the purchase yesterday afternoon and they've been received this morning. And Free Delivery too. That's unbelievable!
I'll definitely be back and I'll tell everyone I can too.

Added: 2012-05-28 09:46:08

R Spencer- Jones

 The Kids Crocbands I ordered were perfect and thank you very much for sending my original order out to me so quickly!!
Best wishes,

Added: 2012-05-28 09:35:20

L Oldfield


Hi there,
crocs received today. Lovely, thank you. Thank you for the excellent customer service!
Many thanks again,

Added: 2012-05-23 15:31:45

J Rutherford

Great service thanks, our crocs arrived today!

Jenni Rutherford

Added: 2012-05-17 11:17:33

Wayne Roden


Hi Julie, 

Just received my refund and would like to thank you for the excellent service that you have given. Rest assured we will be back to buy more from your website. 

Kind regards


Added: 2012-04-05 12:02:44

J Anderson


Good morning
I would like to comment on the professional way you handled my recent order.   Not only was I kept informed each time the order status changed but the complete order was received by Royal Mail the following day - marginally less than 24 hours from the order being placed. 
Your site was recommended by my daughters who have shopped with you previously.   Both stated the speed of order processing and despatch were excellent but my experience has surpassed all expectations
Really excellent service - thank you very much
many thanks
Judy Anderson

Added: 2012-04-01 22:24:26

D Kearney


Hi Nigel. 
Crocs arrived today! Great service. Really happy with them and thanks again for dealing with everything so efficiently. 


Added: 2012-03-28 15:39:26

R Jevons

Thank you for your mail, I will look out for the refund.  I am so sorry that the Crocs didn't work out this time, but thank you to all at Giant Strides for the fantastic customer service I have been given.
R Jevons

Added: 2012-03-21 22:54:56

J Bromley

Thank you so much for sending them so quickly, the lovely red size 9 Hunter wellies arrived today - well in time for the birthday on Friday!
Lets hope they fit!

Added: 2012-02-21 20:28:26

Robert Birch


Thank you for responding so quickly to the mix up made on my order. As the saying goes "you never know how good a company is until something goes wrong and how they handle it". In this case you have handled it brilliantly and in no way has this transaction put me off purchasing from you in the future - quite the reverse.

Best Regards

Robert Birch.

Added: 2012-01-31 14:23:49

Deborah Allen


Hi Julie.
Received crocs yesterday and my little girl is thrilled. Just wanted to say thank you for your wonderful service and communication.
Deborah Allen

Added: 2012-01-18 20:59:02

Vicky Prior

Received today thanks very much my daughter is very pleased now-great service,quick return will definetly be using again in the future :)

Added: 2012-01-18 20:57:49

Pam Loader


Thank you my order has arrived.  I would just like to say what a great experience dealing with your company was.  Very efficient and being kept informed was my email was most helpful.  Thank you again, I would not hesitate in using you again or recommending you to others.
Pamela Loader

Added: 2012-01-18 20:55:30


Hi, just to say thanks for a swift delivery of the very well priced wellies for my daughter, just before Xmas too!

Added: 2012-01-17 21:06:35




Hi There,

Just to let you know I received the boots yesterday and my daughter is delighted!  Many thanks for all your help, I am very impressed with the excellent customer service I received and will definitely be recommending Giant Strides to my friends and family.

Thanks again,






Added: 2012-01-11 09:50:53

Yvonne Catling

Prompt delivery, very good price on Hunter wellies. Purchased the wellies for my niece for Christmas ... will recommend the website to my brother for future purchases of footwear for my niece.

Added: 2011-12-06 19:40:29

yvonne smith

Thank you to Giant Strides My daughter loves her Hunter glitter wellies great service and speedy post will definity shop at giant strides in the future and would recommend for price and service .

Added: 2011-12-06 11:20:47




Added: 2011-12-04 17:27:44

Karen Bevitt


Hi there,
Would just like to say how happy I am that I found Giant Strides. Next day delivery and the best price I could find for Hunters Wellies. Thank you very much!

Added: 2011-11-28 21:06:49

Eileen Kennedy

Order received today, the girls loved their wellies and socks, thank you so much for excellent customer service and speedy postage.

Added: 2011-09-25 21:18:57

Imogen Hill

Hi Julie,
just to let you know my new heelys arrived today. They look a bit big for her but thats better than too small. Just wanted to say thanks again for changing them and dealing with it all so quickly. I'd definitely recommend your website to friends.
Thanks again, 
Imogen Hill.

Added: 2011-09-09 18:02:14

Neil Lesingham

Just wanted to say thanks for a great first purchase experience.
Neil Lesingham

Added: 2011-08-12 22:04:33

Kerry nelson

Order Placed on Tueday and arrived Thursday, Great communicaion and updates throghout, Will definately buy from you again onservice alone Thanks again for a oustanding service

Added: 2011-07-28 19:49:53

Talitha Jackson-Dyke

Hi, just to say many thanks for the replacement Crocs, received today. 

Great service 
Thank you!

Added: 2011-07-26 22:58:23

Samia Saad

I just wanted to add my appreciation here for your prompt and timely service and excellent prices. My two nieces are thrilled with their crocs! I have just ordered another pair for my cousin's daughter, confident that I will receive the correct goods in an efficient way at an excellent price. I will certainly be recommending you to all my friends Samia

Added: 2011-07-22 11:11:06

Simon Watson


Many thanks for processing the order so promptly.  I now have two happy boys looking forward to their holiday!




Added: 2011-07-21 22:02:32

Hannah Prior

Dear Giant Strides,

I just wanted to thank you for your brilliant service and comment on your great prices.

I am so glad that I found you as finally I can go straight to your website knowing that I am going to get a competitive price and superfast delivery. It is the reliability and value that I have been searching for. It saves me time, money and headaches…..I wouldn’t hesitate to recommend you to anyone. The fact that you donate some of your profits to children’s charities just makes me love your company even more!


Hannah Appleby

Added: 2011-07-21 09:52:18

Angela Andrews

Many thanks, Crocs arrived today.  Fab service!

Added: 2011-07-08 11:10:10

Louise Taylor

Hi Julie
Thanks for the refund.  Really sorry it took so long to get them bck to you: the joys of living abroad.  I have to say you have provided excellent customer service and I'm looking forwrad to buying my next pair of shoes from you!  You also have a really excelennt range, I love the Italian makes.
Thanks again and all best, be in touch soon

Added: 2011-07-07 12:15:23

Zoe Stephens

Thank you for your brilliant service will recommend you, and will defo buy again from you.
Kindest regards

Added: 2011-07-07 08:59:47

Rachel Bristow

 Hi Julie

 Just wanted to let you know that the crocs have just arrived and are
 perfect. My daughter is over the moon and will now have something to wear on
 her holidays. Thank you for all the trouble you went to ensuring they
 reached us before we left. I will certainly recommend you to my friends.

 Thanks again,
 Rachel Bristow

Added: 2011-06-02 12:17:30

gillian proudlove

hi what an amazingly speedy service. this was the only place to buy heelys where they werent ripping me off for price. ordered late one afternoon and with me for 8.50 am the following morning. would definitely buy from here again. efficiency is everything and these have got it sorted. arwen

Added: 2011-05-26 23:05:35

Gwen Williams


Just wanted to say thank you so much for getting my granddaughter’s Heelys to me so quickly.  We looked everywhere for these trainers in her size and your website was the first place we found them.  She’s coming to stay tomorrow which is why I wanted them today and she’s going to be over the moon, especially considering I only ordered them yesterday and told her the probability was they wouldn’t be here until next week.

 Thank you again for your brilliant organisation.

 Kind regards,

 Gwen Williams

Added: 2011-05-22 16:24:06

For the attention of Julie (010511)
Thank you for your excellent service. I received the replacement crocs on Wednesday and posted the original crocs back to you yesterday, first class recorded.  Hopefully they should be with you today.
I will certainly use Giant Strides in the future.
Thanks again.

Added: 2011-05-06 12:32:33

Paula Kelsey

Good afternoon,
I just wanted to express my appreciation for excellent service from yourselves on the above order. The updates by email and text were really helpful; ordered late Tuesday and delivered Thursday am - brilliant! Love the new look Baya Crocs, my son will be delighted! First time I have used your site and definitely won't be the last; will be recommending you to all my friends :)
Kindest regards
Paula Kelsey.

Added: 2011-05-05 21:59:20


Many thanks
It has been a pleasure dealing with giant strides and i will certainly be doing more purchases in the near future.


Added: 2011-04-29 21:35:07

Donna Evans

Thank you so much, what a seemless transaction! brilliant web site, great prices, quick delivery and fab products, orderd the crocs littles for my 15 month old, he loves them, they are so cute and also the new look Baya for a friends son, they are a big hit.. I will be using your site again for sure!!

Added: 2011-04-26 14:38:15


Just wanted to say how pleased I am with the two pairs of crocs I ordered (Batman & Hello Kitty0.  My kids really love them.
Thankyou for such a fast delivery and I really liked the update texts and emails.
One thing to say about the website - i think it is a bit slow and you have to click through to extra pages and this slows down the purchase process.  When you want to buy a pair of shoes it would be great if the sizes and the quanity required were on the one page.  Hope this feedback helps.
Thanks again

Added: 2011-04-21 21:52:53

mrs sam lewis

Hi, As a first time user of Giant Strides i can't recommend them enough. The delivery is fast, the customer service excellent. Who says you can't get the 'personal touch' from the internet. 10 out of 10! Thanks so much for your help with out holiday deadline. Sam

Added: 2011-04-17 11:51:52

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